---
title: "conversation.lock_changed — Conversation holder changed"
locale: en
url: https://tlg.builera.app/en/docs/reference/events/conversation.lock_changed
verified: 2026-10-24
app_version: "2.0"
generated: true
---

# conversation.lock_changed — Conversation holder changed

A person, agent or campaign took or released the conversation lock.

A person, agent or campaign took or released the conversation lock.

Since web 1.0.0, worker —.

| Name | Value |
| --- | --- |
| Code | `conversation.lock_changed` |
| Group | Conversations |
| Status | Subscribable |
| Scope needed to receive it | `messages.read` |
| Tied to one account | Yes |
| Only the connection that caused it receives it | No |
| Filters that apply | `chat_types`, `conversation_ids`, `conversation_tags`, `campaign_ids` |
| Fields dropped in `thin` content mode | `conversation.title`, `conversation.topic.title` |
| Fields written by outside people (untrusted) | `conversation.title` |

## JSON Schema

[https://tlg.builera.app/schemas/events/conversation.lock_changed/2.json](https://tlg.builera.app/schemas/events/conversation.lock_changed/2.json)

## Sample payload (exactly what `webhooks.test` sends)

```json
{
  "specversion": "1.0",
  "id": "evt_01JDOCSSAMPLE",
  "source": "https://tlg.builera.app/ws/07c2e5e1-c42f-4212-851b-c55b6dd7989d",
  "type": "conversation.lock_changed",
  "time": "2026-10-21T13:45:00.123Z",
  "datacontenttype": "application/json",
  "dataschema": "https://tlg.builera.app/schemas/events/conversation.lock_changed/2.json",
  "platform": "telegram",
  "workspaceid": "07c2e5e1-c42f-4212-851b-c55b6dd7989d",
  "accountid": "1a7d2c40-5b1e-4e7a-9d3f-6c2b8e1f0a11",
  "seq": "000000000000000",
  "schemaversion": "2",
  "correlationid": null,
  "causationid": null,
  "test": true,
  "replay": false,
  "data": {
    "conversation": {
      "id": "9f2e4b6a-1c3d-4e5f-8a9b-0c1d2e3f4a5b",
      "chat_type": "direct",
      "title": "Nguyễn Văn A",
      "peer_tg_id": "456789",
      "topic": null,
      "assignee_id": null,
      "tags": [
        "vip"
      ],
      "campaign_id": null,
      "lock": null
    },
    "account": {
      "id": "1a7d2c40-5b1e-4e7a-9d3f-6c2b8e1f0a11",
      "label": "Sale 1",
      "username": "sale_demo_1",
      "tg_user_id": "100200300"
    },
    "holder": {
      "kind": "human",
      "id": "5e6f7a8b-9c0d-4e1f-8a2b-3c4d5e6f7a8b",
      "label": "Lan",
      "until": "2026-10-21T13:45:00.123Z"
    },
    "previous": {
      "kind": "agent",
      "id": "e7f8a9b0-c1d2-4e3f-8a4b-5c6d7e8f9a0b"
    },
    "links": {
      "app": "https://tlg.builera.app/w/07c2e5e1-c42f-4212-851b-c55b6dd7989d/inbox?c=9f2e4b6a-1c3d-4e5f-8a9b-0c1d2e3f4a5b"
    },
    "untrusted_fields": [
      "conversation.title"
    ]
  }
}
```