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Which groups and channels appear in Inbox?

Understand the three follow modes and the rules for automatically adding groups or channels to Inbox.

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Not every group or channel on an account automatically appears in Inbox. You manage this in Groups & channels, using each chat's follow mode.

The goal is to keep Inbox focused on conversations that need attention. Turning following off does not leave the group or delete the chat.

Three follow modes

Value Rule
On (on) Always include in Inbox
Off (off) Do not include in Inbox
Automatic (auto) Use the chat type, role, and member count

An explicit On or Off selection overrides the automatic rule. If you turn off a group managed by the account, the admin role does not automatically turn it back on.

The page shows reasons such as Following, Not following, Automatic · created by the account, or Automatic · account is an admin.

Groups and channels in the Demo workspace
Check each chat's Follow mode

Automatic rules

The system checks the role first, then the type and size:

Situation Included in Inbox in Automatic mode?
The account created the chat Yes
The account is an admin Yes
Channel where the account is only a member No
Basic group where the account is a member Yes
Supergroup or forum with up to 500 members Yes
Supergroup or forum with more than 500 members No
Supergroup or forum with an unknown member count No

The small-group threshold is 500 members, including exactly 500. Basic groups are always included, even when the member count is unknown.

The role belongs to the account in the chat. If several of your accounts belong to the same chat, each account may have a different role.

Do channels always need Follow turned on?

No. Channels created or managed by the account are already included in Inbox automatically.

For a channel where the account is only a member, turn on Follow if you want it in Inbox. Likewise, a large group managed by the account is still included automatically; the rule is not “always hide anything over 500.”

When a group does not appear

  1. Check whether its Follow mode is Off.
  2. If it is Automatic, check the account's role.
  3. Check the chat type and known member count.
  4. If you still want to handle it in Inbox, turn on Follow for that chat.

Chats the account has left do not count. Turning on Follow does not rejoin a group.

The website, Inbox, REST/MCP, and machines all use this same rule, so it is interpreted consistently everywhere.