Reference
conversation.created — New conversation
A new conversation appeared (a customer wrote for the first time, the account joined a group).
View MarkdownThis page is generated from the source code on every release.
A new conversation appeared (a customer wrote for the first time, the account joined a group).
Since web 1.7.0, worker —.
| Name | Value |
|---|---|
| Code | conversation.created |
| Group | Conversations |
| Status | Subscribable |
| Scope needed to receive it | messages.read |
| Tied to one account | Yes |
| Only the connection that caused it receives it | No |
| Filters that apply | chat_types, conversation_ids, conversation_tags, campaign_ids |
Fields dropped in thin content mode |
conversation.title, conversation.topic.title |
| Fields written by outside people (untrusted) | conversation.title |
JSON Schema
https://tlg.builera.app/schemas/events/conversation.created/2.json
Sample payload (exactly what webhooks.test sends)
{
"specversion": "1.0",
"id": "evt_01JDOCSSAMPLE",
"source": "https://tlg.builera.app/ws/07c2e5e1-c42f-4212-851b-c55b6dd7989d",
"type": "conversation.created",
"time": "2026-10-21T13:45:00.123Z",
"datacontenttype": "application/json",
"dataschema": "https://tlg.builera.app/schemas/events/conversation.created/2.json",
"platform": "telegram",
"workspaceid": "07c2e5e1-c42f-4212-851b-c55b6dd7989d",
"accountid": "1a7d2c40-5b1e-4e7a-9d3f-6c2b8e1f0a11",
"seq": "000000000000000",
"schemaversion": "2",
"correlationid": null,
"causationid": null,
"test": true,
"replay": false,
"data": {
"conversation": {
"id": "9f2e4b6a-1c3d-4e5f-8a9b-0c1d2e3f4a5b",
"chat_type": "direct",
"title": "Nguyễn Văn A",
"peer_tg_id": "456789",
"topic": null,
"assignee_id": null,
"tags": [
"vip"
],
"campaign_id": null,
"lock": null
},
"account": {
"id": "1a7d2c40-5b1e-4e7a-9d3f-6c2b8e1f0a11",
"label": "Sale 1",
"username": "sale_demo_1",
"tg_user_id": "100200300"
},
"links": {
"app": "https://tlg.builera.app/w/07c2e5e1-c42f-4212-851b-c55b6dd7989d/inbox?c=9f2e4b6a-1c3d-4e5f-8a9b-0c1d2e3f4a5b"
},
"untrusted_fields": [
"conversation.title"
]
}
}