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List my feedback tickets

List feedback tickets filed by this connection (newest first) with status and has_update when support has replied since you last read the ticket. Use it before filing to avoid duplicates and at the start of a session to pick up replies.

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List feedback tickets filed by this connection (newest first) with status and has_update when support has replied since you last read the ticket. Use it before filing to avoid duplicates and at the start of a session to pick up replies.

Overview

Name Value
Code feedback.list
Scope needed feedback
Risk Read
May need confirmation No
Runs as Answers right away
Needs Idempotency-Key No
Member roles allowed owner, manager, agent, viewer
In the app Settings → AI connections → AI feedback

Input fields

Field Type Required Description
status "new" | "triaged" | "planned" | "in_progress" | "waiting_on_reporter" | "resolved" | "closed"[] No
category "bug" | "tool_friction" | "missing_capability" | "docs_gap" | "question" | "improvement" | "praise" | "security" | "other"[] No
updated_since timestamp No
cursor text No
limit integer No

Example request

curl -X POST https://tlg.builera.app/api/public/v2/ops/feedback.list \
  -H "Authorization: Bearer $TELEGRAM_AUTO_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{}'

Output fields (data)

Field Type Required
items object[] Yes
next_cursor null | text Yes
untrusted_fields text[] Yes

Example answer

{
  "data": {
    "items": [
      {
        "ticket_id": "00000000-0000-4000-8000-000000000000",
        "category": "question",
        "title": "text",
        "status": "resolved",
        "resolution": "duplicate",
        "created_at": "2026-10-22T12:00:00.000Z",
        "updated_at": "2026-10-22T12:00:00.000Z",
        "has_update": true
      }
    ],
    "next_cursor": "text",
    "untrusted_fields": [
      "text"
    ]
  }
}

Using it over MCP

Tool feedback_list is listed on the profiles: Real-time operations (realtime), Automation setup (setup), Discover (prospecting), Reports (reports), Administration (admin), Full (full). On other profiles, find it with tools_search and run it with tools_run.

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Last checked: 10/24/2026 · build 2.0